Saturday, June 11, 2011

Renagade is now a wolf - Re- branding

With Renagades Music I offer branding for musicians.  Well now it is time for some Re-Branding of the Renagade.

 For years I have flown the eagle and loved it.  He has gained me recognition and helped me establish myself in the eCommerce world.  But in the last couple of years, I have started a DJ Service called 2Wolves DJ Service, Branded in with 2 howling wolves.  Wanting to somehow join the two brands, something had to go, so the eagle is set free. The new Logo is still one that shows the "Renagade" in me.  And being a wolf, brings the two companies more together as a brand.


Branding is important in the world of online sales.  Your logo, your color schemes, your name should reflect you and your product line. All three show blend together, creating an image before the customer sees the product.  For example, calling yourself Mama, using a pic of  baby booties on a baby blue color scheme creates the image of baby items.  Imagine your surprise to discover that the seller deals in car parts.  Since I deal mostly in music, a howling wolf is fitting, their song to me is one of the most musical nature offers.

Re-branding is tough, you have to work to get it back to where people recognize you, and you also have to run all over to change the logo at spots where you promote.  Not to mention changing business cards, etc.

Re-Branding is a good way to shake things up a bit, but I recommend you do it rarely and stick with it, change it everywhere you go.  And make sure the picture and scheme fit you .

Tuesday, March 1, 2011

Be my Friend? - Why to friend or follow within Social Media

This week once again, the do's and don'ts of social media has come to the forefront of my life. I addressed the issue for bands and musicians in 7 tips for Bands on my other blog - Renagades Music. Actually the tips there can be used by all, even those in eCommerce. This here is to address a big issue within social media that still need addressing or clarifying.

To Follow or Not to Follow
      call it what you want - Follow (Twitter), Friend (MySpace and Facebook) , Like (Facebook), connect (linkedin), the question is WHY are you following them?
  1. I know Them through other websites
  2. I know them personally
  3. I want/need more friends ( Followers etc) and need them to follow back
  4. I need for them to buy - promote - or otherwise help me succeed
  5. They are Famous
  6. I like what they say and what to hear more
Really the only correct answer is number 6. I know, you are saying WTH?? (What The Heck??). But it is true. Whomever you persue - you better like what the say. At least, respect what they say or do. Now, not saying not to accept a friend request, or not to follow back etc anyone that approaches you, what I am saying is when you initiate the friendship, etc, you are saying, "I like what you offer - tell me more"

For Example - I am all about music - I sell music - I promote musicians - I have a DJ and Karaoke Service. If you follow me, expect alot of music related stuff and fully expect me to tell you what is up with the musicians I promote. Know that , among other things, I am going to chat about music. Now, I will chat about tons of other things, and offer up anything I think my friends and followers will like, and I will help them promote up their things too, but my main focus is music. So the choice is yours, like music, love music - follow. I will friend you back.

Now, I am not saying don't friend your family, real world friends etc - By all means do. They should know you well enough to know what you are like, and still like you anyway. But for expanding your reach in promoting yourself, or your business, reach out to those that you are actually interested in.

In Social Media, often it is not what you carry to the table, but what it is you walk away with.

Monday, January 10, 2011

Social Media, a dog, and a dumb mistake - Bonanza Social Media Lesson

It was something I was just going to let go by the wayside.  People can and do make mistakes.  But once it goes almost viral on facebook and becomes a hot issue with people I consider strong sellers and social media experts, I felt it was time to address the issue.

First of all, Social media is a term referring to spaces like facebook, twitter, MySpace, etc where people can interact with others in a social setting online.  A Social Media representative is someone whom handles theses accounts for a company or a celebrity, or anyone else that wants to hire someone to handle one or more of those online accounts.  Social Media is one of the fastest growing ways for a company, etc to spread the word about something, whether it be a a product, music, or in this case, a marketplace.  There are Social Media Reps and there are the wannabes.

My take of the issue at hand is the fact that a company has hired someone to represent them as there social media representative that gave what many would consider a rude response to a friend request on his personal facebook account.  Now the person making the request knew this was the reps personal account, because the rep put his personal facebook account out on the companies website, in doing so, basically gave permission for friend requests. It being his personal account, he does have the right to accept or deny the request in however he chooses rude or not.  But, as a representative of a company, does he always represent the company?  In a way, yes, especially in any social setting when all or part of your job is interaction with the public. Online or off.

Two people I hold in the highest regard in the world of online sales and social media,  John 'colderICE' Lawson and Phaedra (Perkins) Stockstill (@ the Boutique and The Bonanza Boardroom ) have an in-depth discussion on this.  You can listen to it from colderICE Blog.  I agree with many of their points, and is well worth a listen. One main point is the line between of WHO you are, and WHO your work for is often intertwined.  This is true in many aspects of business and in many businesses.  On a personal note from one of my businesses, Renagades Music, I have had the same discussion with musicians and bands that everyone from the frontman to the soundman is often representing the band at almost every minute of the day.  They need to walk a finer line than the every day Joe.  And when you hold yourself out as a Social media specialist, as the Rep in question has, now you need to be 'on' in your social media persona 24/7.

Now the one point I disagree with the points made in the above recording is the fact that the person making the friend request has a picture of their dog as their facebook picture, and the question was raised about whether or not its appropriate.  I personally have my personal picture, but I have friends that use everything from their kids, to their dogs, to their logo.  Personally I don't care.   And personally I fully understand that many, especially online sellers and businesses use logos or one picture across every spots on the web, doing so, establishing the brand they want and the image they chose to be associated with.

In conclusion it is very important companies, no matter whether they handle their own company, band, etc social media or you hire someone to handle social media to tread carefully.  Once you send something, post something online, it can ether  work for you , or it can tarnish the image you try to establish.  Words hard been known to go running across the web.

You have been warned ..... Renagade 
Visit Russ Kawecki Facebook thread for background information about this issue

Tuesday, September 21, 2010

Whats in a name? Bonanza - Bonanzle - Bon-whatever



This a big day in Bonanza history.  Bonanza?  Don’t you mean Bonanzle?  Actually, no.  Today we changed our name!   Check out the new URL at www.bonanza.com and keep an eye out tomorrow morning for the press release on the newly designed site!
That is what I awoke to this morning and at 4am, no it was not a welcome sight. 

What does this mean for the average Joe? Not much, Little Joe might be able to remember the name better, but Bonanza -  Bonanzle - Bonanza  ... really folks, is it that much easier? But that is the logic behind this change:
Most of all I want to provide more sales for our fantastic selling community.  And a name that customers can remember and spell will help.
Not to meantion it makes it easier on the Sites owners family to remember it. :
 I want Bonanzle (wait, Bonanza – this is going to take a while) to be a household name.  Two years in and my grandparents still get the name of the company wrong

Now Bill does admit there are sites and products that fared well with strange names:
......sure other companies have done pretty well with less than everyday names (Google anyone?).  However, I believe that in a fragmented world, having a real word that is evocative of our brand is a big step toward our company becoming a household name.

But somehow still feels this is good.  Actually it seems like an easy way out of working a brand.  Even with a 'strange name' of Bonanzle, the site soared past others that started about the same time or have been around longer.  And some of them had more 'common' names - Atomic Mall , eCrater , Blujay, iOffer  just to name a few.  And it is the 'odd' named sites of www.Addoway.com  and www.BooCoo.com  that seem to be nipping at Bonanzle - Bonanza's heels.

Now, what does it mean for the Sellers?  A whole lot.  Changing names on cards, window decals, door magnets, etc.  Going to and trying to remember every place the Bonanzle url to their booth is posted and changeing it.  Sound simple, and yes it is a seemingly minor detail, but it can not only cost alot of time, but in many cases money as well.
Yes the old url of www.bonanzle.com will be redirected for some time to allow the full change.  But dont do a knee jerk at what page opens, for the look of the site is changing as well.  I must say the header is bland with little style, the flashing pictures take a long time to load on my poor dialup, and if I didnt sell on the site, I would look elsewhere for and item when shopping, not having 10 minutes to waste waiting for the front page to load. (one of the draw backs to Addoway and Atomic Mall too)  And yes, many are on dialup, so to ignore them is to ignore a good slice of the market.  Even eBay realized that and lightened their load.

Then there is the final announcement - which is really the one that will affect the small sellers the most, and the one they are most vague on:
Lastly, we have one more announcement.  We recently acquired 1000 Markets and are happy to welcome their merchants into the Bonanza family.  Many of you are likely familiar with their site already and may have items listed there.  They share a number of our values and know first-hand how hard it is to start a marketplace.  Please join me in welcoming them to the fold.  1000 Markets items will soon be listed on the site and their URL will redirect to our own. 

I am still looking into that one.  If they have 1000 new markets where some of us already have listings, will this case us to have items double, triple, etc listed on Bonanzle  - Bonanza - Now?  Who are these 'markets'?  Many sellers list on more than one marketplace, just so they can quickly move off a site in the event the changes of a site , traffic flow, sales, etc dont work for them.

Seems like that option is gone for some.

Welcome to the ranch ....

PS as I commented below:
Oh - I am sorry - I failed to post a link to the announcement ... it is :
www.bonanzle.com/blog/main/A_source_of_great_wealth__a_spectacular_windfall

Instead of sending out notices to THEIR customers - ie - SELLERS - they blog it and are planning a press release today ....

Renagade

EDIT:
another great source for information on this is : AuctionBytes News   Ida clarifies the 1000 markets ... seems its a Artisian site simular to www.esty.com and www.artfire.com

Monday, September 20, 2010

Christopher Thomas adds rhythm to Bonanzle.com

Bonanzle's Band of Techies now has a drummer. Christopher Thomas, full time techie part time drummer joins the band as the official User Experience Designer.


He takes on the daunting task of making sure everyone, both buyer and sellers, experience is smooth as the swish of brushes on cymbals yet exciting as the drum solo in In-A-Gadda-Da-Vida.

Joining the Bonanzle Band was a big move for Christopher, a move that took him and his wife from eastern Pennsylvania to Seattle.

Of course we all welcome Christopher to the wild world of Bonanzle, and in his spare time I think he will find taking in the Seattle music scene to be a great way to recharge his tech side.
 
Find out more about Chris on the official Blog of Bonanzle